PUBLIC OFFER
for the provision of services to provide access to additional functionality of the Duskveil game server
Edition of July 24, 2026
This document is an official proposal from an individual Viktor Sergeevich Belov, who applies the special tax regime “Professional Income Tax”, INN 632526830204, hereinafter referred to as the “Contractor”, to enter into an agreement for the provision of services on the conditions set out below.
The offer is posted on the Internet on the Duskveil project website at the address: https://m2dv.ru.
The project store is located at: https://m2dv.ru/shop.
By making a payment on the site, the User confirms that he has read this Offer, understands its contents and unconditionally accepts all its terms.
1. TERMS AND DEFINITIONS
1.1. The Project includes the Duskveil game server, the website https://m2dv.ru, its software, personal accounts, the game shop, and related information resources.
1.2. Executor - Viktor Sergeevich Belov, TIN 632526830204, an individual applying the special tax regime “Professional Income Tax”.
1.3. User is a legally capable individual who uses the site or game server and has entered into an agreement with the Contractor by accepting this Offer.
1.4. Service - providing the User with access to additional functionality of the Project, including crediting in-game units, providing game items, privileges, statuses, bonuses and other features specified in the store.
1.5. In-game units are conventional accounting units used exclusively within the Project to obtain available gaming opportunities.
1.6. Game item - an entry in the Project information system that provides the User’s character with certain game properties or capabilities.
1.7. Account is a set of data created by the User that is used to access the site and game server.
1.8. Order - the Service selected by the User, issued and paid for through the Project store.
1.9. Acceptance - full and unconditional acceptance by the User of the terms of this Offer by paying for the selected Service.
2. SUBJECT OF THE AGREEMENT
2.1. The Contractor undertakes to provide the User with the selected and paid for Service, and the User undertakes to accept and pay for it under the terms of this Offer.
2.2. The list of Services, their description, content, cost and availability are posted in the store at: https://m2dv.ru/shop.
2.3. Services are provided exclusively in electronic form within the Project. There is no physical delivery of goods.
2.4. In-game units, game items, statuses, privileges and bonuses:
— act only within the Project;
- are not cash, electronic currency, securities, digital currency or means of payment;
— have no independent value outside the Project;
— cannot be exchanged by the Contractor for cash or non-cash funds;
— are provided on conditions of limited use within the scope of the functionality of the Project.
2.5. Payment for the Service does not grant the User exclusive or other rights to software, graphic materials, trademarks and other results of intellectual activity.
3. PROCEDURE FOR CONCLUSION OF THE AGREEMENT
3.1. This document is a public offer.
3.2. Acceptance of the Offer is the User's payment for the selected Service through the payment form on the website.
3.3. From the moment of successful payment, the contract between the Contractor and the User is considered concluded in electronic form.
3.4. Before payment, the User must familiarize himself with:
— with this Offer;
— with a description and cost of the selected Service;
— with the rules of the Project;
— with the personal data processing policy.
3.5. By paying for the Order, the User confirms that:
— provided reliable information;
- has the right to use the chosen payment method;
— understands the digital nature of the purchased Service;
— got acquainted with the characteristics and cost of the Service;
— I agree with the commencement of the provision of the Service immediately after payment.
3.6. A user who has not reached the age of majority has the right to make a payment only with the consent of a legal representative and within the limits established by the legislation of the Russian Federation.
4. PLACEMENT AND PAYMENT OF ORDER
4.1. To place an Order, the User selects a Service in the store and indicates the account or character information necessary to provide it.
4.2. The user is responsible for the correctness of the specified data, including account login, character name, server and other information.
4.3. The Contractor is not responsible for providing the Service to another account or to another character if this occurred as a result of the User’s error when filling out the form.
4.4. The cost of each Service is indicated in Russian rubles directly in the store.
4.5. The Contractor has the right to change the cost and composition of the Services. Changes do not apply to Orders that were paid before the price change.
4.6. Payment is made using the methods available on the Order checkout page.
4.7. The User's obligation to pay is considered fulfilled after confirmation of a successful payment transaction by the payment operator.
4.8. Commissions of banks, payment systems and telecom operators, if applicable, are paid in accordance with the terms and conditions of the relevant bank or payment system.
4.9. After receiving payment, the Contractor generates a professional income tax payer’s check and transfers it to the User in electronic form using the provided contact information or in any other way prescribed by law.
5. SERVICE PROVISION PROCEDURE
5.1. The service is provided electronically by crediting in-game units, issuing a game item, activating a status, privilege, bonus or other functionality.
5.2. As a rule, the Service is provided automatically after confirmation of payment.
5.3. If automatic provision is impossible for technical reasons, the Service is provided after the malfunction is eliminated, but no later than 24 hours from the moment payment is received, unless a different period is expressly stated in the description of the Service.
5.4. The moment of complete provision of the Service is considered to be the moment of reflection of the corresponding in-game units, items, statuses, bonuses or other opportunities in the User’s account.
5.5. The User is obliged to independently verify the correctness of the data specified during payment and the fact of provision of the Service.
5.6. If the paid Service is not received, the User must contact support and provide:
— date and amount of payment;
— information allowing to identify the payment;
— account login or character name;
— description of the problem;
— if necessary, a screenshot or electronic receipt.
5.7. The appeal can be sent to:
— by phone: +7 (937) 181-48-41;
— by email: belov-home2@yandex.ru;
- via support page: https://vk.com/Duskveil.
6. RIGHTS AND OBLIGATIONS OF THE CONTRACTOR
6.1. The performer is obliged:
— provide the paid Service in accordance with its description;
— post up-to-date information about the cost and content of the Services;
— accept and consider requests from Users;
— ensure the confidentiality of personal data in accordance with the legislation of the Russian Federation;
— eliminate confirmed technical errors that prevent the provision of the paid Service.
6.2. The performer has the right:
— carry out technical work and update the Project;
— change the game balance, the characteristics of items, the rules of game events and the content of the Project;
— temporarily restrict access to the Project in the event of technical malfunctions, security threats or maintenance;
— limit or terminate the User’s access to the Project in case of violation of rules, use of prohibited software, fraud, hacking attempts, abuse of errors or other illegal actions;
— request information necessary to verify the payment and provide the Service.
6.3. A change in the game balance in itself does not mean that the previously provided Service was provided improperly if the User was provided with the functionality specified in the description.
6.4. Blocking an account for violating the rules of the Project does not cancel the provision of Services provided before the blocking, and in itself is not a basis for a refund of payment. This provision does not limit the rights of the User granted to him by law.
7. RIGHTS AND OBLIGATIONS OF THE USER
7.1. The user is obliged:
— provide reliable information;
— ensure the confidentiality of your account data;
— do not transfer the account to third parties if this is prohibited by the rules of the Project;
— comply with the rules of the Project;
— do not use errors, vulnerabilities, third-party software or other prohibited methods of gaining an advantage;
— do not make payments using someone else’s bank cards or other means of payment without the permission of their owner;
— immediately notify the Contractor of any errors identified during payment or provision of the Service.
7.2. The user has the right:
— receive the Service in accordance with the published description;
— obtain information about the cost and procedure for providing the Service;
— contact support regarding payment issues;
— present the requirements provided for by the legislation of the Russian Federation.
8. REFUND
8.1. The User has the right to refuse to fulfill the contract until the Service is fully provided, subject to reimbursement to the Contractor of the actual expenses incurred in connection with the execution of the Order.
8.2. After full provision of the Service, no refund will be made due to the fact that the User changed his mind, stopped using the Project, lost interest in the game or was blocked for violating the rules, unless otherwise provided by the legislation of the Russian Federation.
8.3. Funds are subject to refund in full or in part in the following cases:
— payment was received, but the Service was not provided;
— there was a double write-off for one Order;
— The service was not provided in accordance with the paid Order;
— a technical error cannot be eliminated within a reasonable time;
— there are other grounds provided for by the legislation of the Russian Federation.
8.4. If the User has incorrectly indicated an account or character name, the possibility of correction or return is determined taking into account the actual possibility of canceling the result of the Service already provided.
8.5. The return request is sent by email or through the official support service. The application must indicate:
— last name and first name of the payer;
— date and amount of payment;
— purpose of payment;
— account details;
— reason for return;
— information allowing to identify the payment;
— a method of feedback.
8.6. The Contractor has the right to request an electronic receipt, confirmation of debit and other information necessary to verify the request.
8.7. A justified request for a refund is considered and executed within the time limits established by the legislation of the Russian Federation.
8.8. Refunds are made, as a rule, to the same means of payment from which the payment was made, unless a different procedure is established by the payment system or law.
8.9. The period for actual crediting of returned funds depends on the bank and payment system of the User.
9. RESPONSIBILITY OF THE PARTIES
9.1. The parties bear responsibility in accordance with the legislation of the Russian Federation and this Offer.
9.2. The Contractor is not responsible for the inability to use the Project caused by:
— absence or improper operation of the User’s Internet connection;
— malfunction of the User’s equipment or software;
— blocking and restrictions on the part of the provider, bank or payment system;
— transfer by the User of his account data to third parties;
— actions of third parties committed using the User’s account due to his violation of security requirements.
9.3. The Contractor is not responsible for failure to provide the Service due to the User providing incorrect data if the Contractor has completed the Order in accordance with the information received.
9.4. The Contractor does not guarantee the continuous and error-free operation of the Project, but takes reasonable measures to eliminate any identified faults.
9.5. Nothing in this Offer excludes or limits the Contractor's liability in cases where such a limitation is prohibited by the legislation of the Russian Federation.
10. PERSONAL DATA
10.1. When placing an Order the following can be processed:
- first and last name;
— telephone number;
— email address;
— information about your account and game character;
— technical information, including IP address;
— payment information provided by the payment system.
10.2. Personal data is processed for:
— conclusion and execution of the contract;
— payment identification;
— provision of the Service;
— sending an electronic check;
— processing requests;
— fraud prevention;
— compliance with legal requirements.
10.3. The procedure for processing and protecting personal data is determined by a separate policy posted on the Project website.
10.4. The Contractor does not receive or store the complete data of Users’ bank cards. Payment details are processed by the relevant payment processor.
11. FORCE MAJEURE CIRCUMSTANCES
11.1. The parties are released from liability for complete or partial failure to fulfill obligations caused by extraordinary and unpreventable circumstances under the given conditions.
11.2. Such circumstances may include natural disasters, acts of war, widespread failures of communications networks, actions of government agencies, data center failures and other circumstances beyond the reasonable control of the party.
11.3. The party faced with such circumstances shall take reasonable measures to minimize their consequences.
12. DISPUTE RESOLUTION PROCEDURE
12.1. The User has the right to send a claim by email or to the Contractor's postal address.
12.2. The claim must include information about the User, the circumstances surrounding the claim, the payment number or information, and the specific claim.
12.3. The parties strive to resolve disagreements through negotiations and exchange of written communications.
12.4. If the dispute is not resolved through a claim procedure, it is resolved in accordance with the legislation of the Russian Federation.
12.5. The terms of this Offer do not limit the consumer’s right to go to court in compliance with the rules of jurisdiction established by the legislation of the Russian Federation.
13. CHANGE OF OFFER
13.1. The Contractor has the right to change this Offer by publishing a new version on the website.
13.2. The new edition comes into force from the moment of its publication, unless a different period is indicated directly in the document.
13.3. The version of the Offer that was in effect at the time of payment is applied to the Order.
13.4. The User is obliged to independently check the current version of the Offer before placing a new Order.
14. TERM AND FINAL PROVISIONS
14.1. The offer is valid from the moment of publication until its withdrawal by the Contractor.
14.2. The invalidity of a particular provision of the Offer does not entail the invalidity of the remaining provisions.
14.3. To the extent not regulated by this Offer, the parties are guided by the legislation of the Russian Federation.
15. CONTRACTOR DETAILS
Performer: Belov Viktor Sergeevich
Status: an individual applying the special tax regime “Professional Income Tax”
Taxpayer Identification Number: 632526830204
Project: Duskveil
Website: https://m2dv.ru
Store: https://m2dv.ru/shop
Phone: +7 (937) 181-48-41
Email: belov-home2@yandex.ru
Postal address: 446012, Samara region, Syzran district, Novozaborovsky village, Novosadovaya street, building 20
VKontakte support: https://vk.com/Duskveil
Official Documents
Public offer
Terms for purchasing digital services and additional features of the game server Duskveil.